Improve Your business and Return on Investment
Order fulfillment is difficult enough to master, not to mention the additional complexity of successfully interfacing with your ecommerce shopping cart. The best order fulfillment companies can automatically download your shopping cart orders into their inventory management system, accurately pick, pack and ship the orders to your customers, and then deliver timely shipping tracking information and reporting so that you can seamlessly manage the overall process. Adeptiv Solutions does just that and more, offering shopping cart integration at a fraction of the cost of most ecommerce fulfillment firms. This enables you to earn a sizeable return on investment. All of this backed by our Fulfillment Accuracy Guarantee – if it doesn’t ship right, you don’t pay for it!
Anyone can answer a phone call, but only the best call center companies can turn customer service issues into resolutions and routine calls into sales. Adeptiv Solutions utilizes a sophisticated quality monitoring system which enables us to effective train and coach our staff and monitor and report results to you in real time. And the best part is that we can customize our call center solutions to meet your specific needs. With Adeptiv Solutions you can be certain that all of your customers’ experiences will reflect your brand identity.
When you choose Adeptiv Solutions, you’re working with a company that offers the best systems integration and reporting in the industry. We’ve created automatic integrations with many of the major shopping cart solutions. And because we’ve mastered the art of integrating with various shopping carts, we’re able to quickly and cost effectively integrate with others that we haven’t worked with. Custom reporting is a standard feature – so you’ll receive real time data to help you make the best decisions for your business. Our integrated solutions cost far less than the competition.
There’s a fine line to walk when comparing order fulfillment and call center pricing. Choose the company with the lowest pricing and you’ll put yourself in jeopardy of working with a company that makes too many mistakes. And there are all too many companies that charge far more than most small to mid-sized companies can afford. At Adeptiv Solutions, we provide fair pricing that allows us to perform at the highest of levels but is also better than most 3pl firms. We make pricing transparent and easy to understand with our streamlined reporting and invoicing systems.
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